Privacy Policy

Last updated: 27 October 2025

🌿 At Sarah Mansour Consulting, we honour your privacy as part of our commitment to ethical practice, cultural integrity, and transparent engagement. This policy outlines how we collect, use and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies solely to Sarah Mansour Consulting and does not extend to external websites or organisations linked from our site. 

🌱 What We Collect

We may collect personal information including:

• Your name, contact details, and professional role
• Information shared via our website (e.g. enquiry forms, email subscriptions), or during consultations, bookings, or correspondence
• Website usage data (e.g. cookies or analytics tools)

🌺 How We Use Your Information

We use your information to:

• Deliver consultancy services tailored to your needs
• Respond to inquiries and manage bookings
• Refine our services and communications
• Fulfil legal and regulatory obligations

🛡️Disclosure of Information

We do not sell or rent your personal information. We may disclose it to:

• Trusted service providers who support our operations
• An affiliated legal firm, where legal services are requested by you
• Regulatory bodies or as required by law

🔐Data Security

We take reasonable steps to safeguard your personal information from misuse, interference, and unauthorized access. This includes secure digital storage, access controls and ethical handling protocols.

✏️Access, Correction & Deletion

You may:

• Request access to your personal information
• Ask us to correct or update it
• Opt out of promotional communications at any time
• Request deletion of your information (unless retention is required for legal or security reasons)

Access is restricted to those directly responsible for client service.

🔄Changes to This Policy

We may revise this policy periodically. The latest version will always be available on our website. This statement does not create any contractual or other legal rights beyond those required by law.

📬 Contact & Complaints

If you have any questions, concerns, or complaints about how your information is handled, please contact:  sarah@sarahmansourconsulting.com. We investigate all privacy-related concerns with care and integrity.